Service & Repair Guarantee

Our 100% Satisfaction Guarantee is provided and is explained to let our clients know that we will remove the risk for them to do business with us. We simply will not expect to keep our client's money unless they are 100% satisfied with our service. More importantly, we satisfy our clients and our revenue depends on it. Our work is backed up by our guarantees and we encourage you to ask our staff to learn more. 

How do we remove the risk from the homeowner?

We offer a price that includes an exact quote for our work, down to the penny, before the work is authorized and that eliminates surprise charges. If we take longer than expected to complete the job, the risk stays on us.

We back our work up with our 100% Satisfaction Guarantee. If you are not satisfied with our service, we won't ask you to pay until you are satisfied. With a guarantee like that, what kind of work would you expect?

Philosophy

Koby Electric, Inc. is an Electrical Service & Repair company focused purely on the safety of our clients, their families and their homes. Our philosophy is based on a simple set of principles:

Personnel
Our personnel are our strength. We employ highly-educated and skilled individuals to provide our clientele with the utmost attention, devotion, and dedication. We care for and about our workforce and train them monthly to keep them apprised of all advancements in the industry. We empower each individual to make decisions with minimal administration oversight. Our technicians are drug tested, background checked, and professionally trained.

Honesty
We practice a relatively transparent business model, keeping our clientele fully informed of the entire situation and ensure that they comprehend all aspects of the association before we solidify any commitment. We strive for long-term relationships and clients.

Reliability
We meet or exceed each of our goals and promises; otherwise, we do not make them. We do not take lightly our commitments. We offer a 100% Satisfaction Guarantee. If our clients are not 100% satisfied with the service we have provided, we will refund all of their money. If a repair fails in the first year, we will repair it again absolutely free.

Quality
Quality of service is the foundation of our practice. We use advanced tools and techniques in every aspect of our business. Training our team is essential to the success of our entire company. You simply can't go into your community and ask for money for your products and services without first providing value for that money.